“Enjoy Free Shipping on all orders over $200 Australia-wide!”
“Enjoy Free Shipping on all orders over $200 Australia-wide!”
Yes — our products are crafted with natural, gentle ingredients and are designed to soothe sensitive skin. Many of our customers use them for eczema, psoriasis, and baby care. If you have specific allergies, please check the ingredient list before use.
Not all of them. While many of our balms and creams feature raw honey and beeswax, we also create plant-based alternatives for those who prefer vegan skincare options.
Orders are processed within 2–3 business days. Delivery within Australia usually takes 3–7 business days, depending on your location. You’ll receive tracking details once your order has been dispatched.
Currently, we focus on Australia-wide shipping. For wholesale or special international requests, please contact us at info@alvea.com.au
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We accept returns on unopened and unused products within 14 days of delivery. Return shipping costs are the customer’s responsibility. Unfortunately, we cannot accept returns for opened or used products unless they are faulty or damaged on arrival.
If your products arrive damaged or faulty, please contact us within 7 days of delivery with your order details and photos. We’ll arrange a replacement or refund as quickly as possible.
Store our balms and creams in a cool, dry place away from direct sunlight. Since we use natural ingredients without harsh preservatives, keeping them in the right environment ensures freshness and quality.
Yes! We love working with like-minded partners. If you’d like to stock Alvea Australis or collaborate, email us at info@alvea.com.au
with “Wholesale Enquiry” in the subject line.
