“Enjoy Free Shipping on all orders over $200 Australia-wide!”
“Enjoy Free Shipping on all orders over $200 Australia-wide!”
Alvea Australis (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase our products, or engage with us online or in person.
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We may collect the following types of information: Personal Information: such as your name, email address, phone number, shipping/billing address, and payment details when you make a purchase. Account Information: if you sign up for newsletters, promotions, or an account with us. Website Usage Data: such as your IP address, browser type, and pages visited, collected through cookies and analytics tools. Communications: details you provide when contacting us by email, phone, or through social media.
We use the information we collect to: Process and deliver your orders. Communicate with you about your purchases, enquiries, or customer support needs. Send you marketing updates, promotions, or newsletters (if you opt in). Improve our website, products, and services. Comply with legal and regulatory obligations.
We respect your privacy and will never sell your personal information. We may share your information with:
Service Providers:
such as payment processors, shipping providers, and IT support, to help us deliver our services.
Legal Authorities:
: if required by law or to protect our rights, safety, or property.
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. While we use secure systems, please note that no method of transmission over the internet is completely secure.
Our website may use cookies to improve user experience, track website traffic, and analyse performance. You can disable cookies in your browser settings, but some features of the site may not function properly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@alvea.com.au
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Opt out of marketing communications at any time.
Request deletion of your data (subject to legal obligations).
To exercise your rights, please contact us at info@alvea.com.au.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.
